Ionic Battery Not Lasting

[BRunner]

Iconic not staying charged longer than a day and a half

Moderator Edit: Updated Subject for Clarity

[SunsetRunner]

You can try restarting it: restart

I would also ask, are you using GPS and music play at the same time? That will definitely shorten battery life.

[SantiR]

@BRunner Welcome to the Fitbit forums! Thanks for taking the time to post the situation you are experiencing with your Ionic's battery power.

There are several factors that may be affecting the battery on your watch. Please take a look at those factors here in order to improve the battery life on your watch.

@SunsetRunner Thanks for sharing your help on this thread! 

Hope this helps. Keep me posted! 

[WileyMan]

I cannot speak to specific issues with the Ionic. If you think your device is faulty, you should contact customer support.  However, there are a number of things that can be done to maximize Lithium-Ion battery life over the life of all devices. Here are a few:

• Never charge overnight. Too much heat is the enemy of long-term battery performance
• Never let your battery get below 25%
• Never charge your battery beyond 85%
• Don’t use third party charging cords. They may be cheaper, but their charging parameters may not be right for the device. OEM cords perform optimally for the device

If you want to read more on the subject, check out these expert articles:

https://batteryuniversity.com/index.php/learn/article/charging_lithium_ion_batteries 

https://smartphones.gadgethacks.com/how-to/youre-doing-wrong-3-bad-habits-are-ruining-your-phones-ba...

Happy Stepping!

[D8veh]

You have to be very careful with the advice in the above post. The information doesn't apply to most multiple-cell lithium batteries. It's only relevant to single cells, so laptops, tablets, some phones, vacuum cleaners, electric bikes and everything like that is excluded. For those, you should follow the manufacturer's instructions and use the appropriate charger. You should always charge them to 100% because the cells are monitored and controlled individually, and they're kept in balance with each other by a management system that in most cases works by charging until the first cell reaches a maximum, then all those above a certain level will drain down through some bleed resistors to give the other cells a chance to catch up. If you don't charge to 100%, the balancing system will never operate, which will make the cells go out of balance and the battery will lose capacity.

The manufacturer's do a lot of work to design in the best compromise of charge duration and battery life. A Fitbit battery may well be a single cell, in which case, you can charge it to whatever you want. personally, I'd rather have long charge duration. By the time the battery wears out, there will be much better watches and batteries. 

It's true that you shouldn't leave your lithium battery device on charge for ages after it's fully charged, but it's nothing to panic about if you forget. It'll take years to kill your battery like that.

Never use an after-market charger to try and charge faster that the OEM one.

[AndreaFitbit]

Thank you for sharing your advise @WileyMan! As @D8veh mentioned, it's recommended following the manufacturer's instructions and use the appropriate charger. 

Keep on visiting the forums and for being part of the Fitbit family!