Ionic Battery died

[Slwer]

My fitbit Ionic was working fine - went for a run and came back and the battery was dead.  It won't charge, it won't come on and it won't sync to my phone.  I've tried all the steps I can find to help fix it and it won't.  I've only had this fitbit for 18 months.  A little expensive for the battery to die and not turn back on even when on the charger.

[clintau]

You need to get it to reset.  Hold all three buttons down for 10 seconds then it should charge.

[Slwer]

Thank you.   I was able to get it reset and it's working again.

Sent from Yahoo Mail on Android

[Gungarlin]

Thanks, after holding all three(3) buttons in for upwards of 30 secs the fitbit logo appeared and then the normal screen face returned. I was surprised to see that the battery was also charged to 100%. Very relieved.