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Ionic Dead

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‎06-10-2020 14:25

‎06-10-2020 14:25

My Ionic died.   Just died...No charger works (I have two), all points of connection are clean.   I noticed many others with the issue.  Has there been a fix yet?   Besides getting an Apple or Garmin? 

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4 REPLIES 4

‎06-10-2020 18:00

‎06-10-2020 18:00

Installed update and watch stopped working- they offered me 20% off of a new watch. No thank you. Check out the new moto 360 or Garmin

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0 Votes

‎06-11-2020 03:29

‎06-11-2020 03:29

My Ionic bricked after 2 years.  The issue is that it is stuck in a bootloop.  This is a well-documented issue on this forum.

 

The watch was lightly used - only used for running seasons from May-October.

 

My interactions with customer service have been wholly disappointing.  In conversation they confirmed to me that the Fitbit is defective.  Fitbit is aware that it is selling a product with a defect, and is not willing to compensate the user.

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‎06-11-2020 12:59

In response to lieutenantdan

‎06-11-2020 12:59

Same issue....Fitbit is bogus! 

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‎06-11-2020 13:04

‎06-11-2020 13:04

Apple or Garmin seem to be the way to go.  Fitbit offered me 25% off coupon....Who would buy another $300 disposable watch?   A known issue and they wont fix it or take care of their customer.   My entire family is going to Apple.   Fitbit = Terrible

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