help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic turning on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-07-2020 07:44

‎06-07-2020 07:44

I recently got a new Ionic after the same problem occurred with my old one. When I turn my ionic off when I go to bed, I have to hold the bottom right and left button to turn it on as the normal button to turn it on doesn’t and when it comes on I lose close to half my battery life and am charging it every other day just about

Best Answer
0 Votes
1 REPLY 1

‎06-11-2020 15:15

‎06-11-2020 15:15

@Nick_Carbs It's nice to see you on the Community. Thanks for getting in touch about this. 

 

The battery draining issue you're experiencing with your Ionic is being investigated by our team. Your patience and understanding is appreciated.

 

Regarding your inquiry about turning it on with a restart, please let me know if this is still happening. 

 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes