06-06-2020 07:57 - last edited on 06-11-2020 16:40 by SilviaFitbit
06-06-2020 07:57 - last edited on 06-11-2020 16:40 by SilviaFitbit
exercise app wasn't working. reset iconic uninstalled re-installed app. didn't fix it.
restore factory settings now stuck on connecting to tracker screen when trying to set up the device again. any ideas?? Cheers
Moderator Edit: Clarified subject
06-11-2020 16:48
06-11-2020 16:48
@SamScanlon A warm welcome to the Community. Thanks for the details mentioned.
I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you.
I'll be around if you have any additional questions.
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