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Ionic Died, Called tech support

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‎05-11-2020 15:45

‎05-11-2020 15:45

I am extremely disappointed with Fitbit.  I've been a customer with them since 2012. My Ionic died and it only has a one year warranty.  25% discount on buying a new one.  I think its time to look at other options......Daniel C 

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2 REPLIES 2

‎05-11-2020 21:58 - edited ‎05-11-2020 21:59

‎05-11-2020 21:58 - edited ‎05-11-2020 21:59

Warranty has always been very clear

 

Please make sure to read the warranty on what ever you buy. They all have them

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Wendy | CA | Moto G6 Android

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‎05-12-2020 04:19

In response to WendyB

‎05-12-2020 04:19

Loyal Customer since 2012. The only reason I upgraded each time was because the Fitbit failed. I don’t look at a $250 item as a consumable product.....I see that others are having the same problem with the ionic.
Dan Adler
Sent from my iPhone
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