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Ionic Exercise App not working

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‎05-11-2020 00:04 - last edited on ‎05-12-2020 12:59 by Fitbit Moderator

‎05-11-2020 00:04 - last edited on ‎05-12-2020 12:59 by Fitbit Moderator

The Iconic Exercise Apps close during exercise. Have tried Run, Hike and Walk and they all stop shortly after activity starts.

The problem has only started after the latest firmware update. Can this be fixed?

 

Moderator edit: Updated subject for clarity

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2 REPLIES 2

‎05-12-2020 13:03

‎05-12-2020 13:03

@ExerciseApp Welcome to the Community. Thanks for letting me know that your exercise app isn't working after updating it to the latest firmware version. 

 

I appreciate that you tried starting different exercises. I would like you to restart your Ionic and start another exercise once you've done it. 

 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-12-2020 13:43

In response to SilviaFitbit

‎05-12-2020 13:43

Hi. I have restarted it a few times and tried numerous different exercise apps. It closes them all a few minutes into the exercise.

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