12-25-2019 07:33
12-25-2019 07:33
Hi so I’ve had my ionic for a few months now, it syncs to my Apple IPhone XR no problem most days. Recently it’s developed this new bug where the clock face will turn itself on over and over even if I am not hitting the button. I have it on the manual wake so I would have to hit the button to turn it on. Due to it constantly waking itself it’s been draining the battery like crazy. I used to be able to get 5 days out of my ionic now I have to charge it almost every night. I want to say this all started after the new update. If anyone could give me any advice how to fix it that would be great.
12-25-2019 07:38
12-25-2019 07:38
Try a Restart and do it several times if necessary.
12-25-2019 07:40
12-25-2019 07:40
Just a simple restart? Not a factory reset right ? I restarted it once but it didn’t help. I’ll try and keep doing it and see if it fixes anything.
12-25-2019 07:48
12-25-2019 07:48
If after a few Restarts, the problem persists, contact Customer Support.