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Ionic GPS not working

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‎03-18-2018 16:59

‎03-18-2018 16:59

Hello All, I just recently got an iPhone X and noticed that the GPS is not connecting with when trying to connect for a exercise. I like using the GPS via the phone because I use my watch to Interval train. Is anyone else having this issue and know of a work around? Location settings are turned on, and the LTE is full. Not exactly sure what is going on. 

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3 REPLIES 3

‎03-19-2018 02:44

‎03-19-2018 02:44

@Newsy06  The Ionic has its own built in GPS.  It does not have connected GPS.  You don't need to carry your phone with you to exercise!

 

Here is a link to the Ionic Manual .  Go to the section on Fitness and Exercise.

 

Your exercise stats go to your phone when you sync after an exercise.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-19-2018 07:31

In response to LZeeW

‎03-19-2018 07:31

Thanks for your response @LZeeW. I do know that the watch has a built in GPS. However, I interval train and every time I use the watch, the exercise is more than an half a mile off. This is why I also use the other gps option. 

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‎03-19-2018 10:32

In response to Newsy06

‎03-19-2018 10:32

@Newsy06  There is an long thread in the Ionic forum about Ionic - GPS inaccuracy.  Here is a link so you can follow the issue there.

 

What other GPS are you referring to?  MobileRun?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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