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Ionic GPS not working

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‎07-21-2021 12:31 - last edited on ‎07-22-2021 18:37 by

‎07-21-2021 12:31 - last edited on ‎07-22-2021 18:37 by

Nu ionic GPS is not working. Wat should i do?

 

 

Moderator edit: subject for clarity 

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5 REPLIES 5

‎07-22-2021 18:37

‎07-22-2021 18:37

Welcome to the Fitbit Community, @martijnvlodorp.

 

Thanks for the details shared in your post. Please check if GPS connects after each step: 

 

1. Force quit, and reopen the Fitbit app to refresh the connection with your device.
2. On your phone, go to Settings then Bluetooth and turn Bluetooth off and back on.
3. Restart your phone.

 

I also recommend restarting your watch: How do I restart my Fitbit device? 

 

For more information about tips and different factors that can affect GPS tracking, see How do I use GPS on my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-23-2021 04:13

‎07-23-2021 04:13

Open the Fitbit App. Tap the watch's tile (the picture of your Ionic on the top right corner of the app). Under "Sync" you will find "Sync Now". Tap it to start a sync. Advanced MD

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‎07-23-2021 04:13

‎07-23-2021 04:13

Open the Fitbit App. Tap the watch's tile (the picture of your Ionic on the top right corner of the app). Under "Sync" you will find "Sync Now". Tap it to start a sync.

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‎07-23-2021 14:49

In response to Terrel

‎07-23-2021 14:49

Welcome to the Fitbit Community, @Terrel.

 

Thank you for joining the thread and sharing your tips. I appreciate your time and efforts to help other users. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-01-2021 21:28

‎12-01-2021 21:28

I had intermittent GPS and more importantly, the IONIC stopped mapping runs. Ionic watch straps do not last long - so I got a third party band (specifically a metal dress band). This was when the problem started.

 

I then order the traditional plastic strap and put that on. Again everything worked fine. 

I suspect that if your watch stopped tracking and you swapped your band recently - take your band off put the watch face in your pocket and go for a run. Then go out and buy a different strap.

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