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Ionic - Issues after Firmware Update

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‎10-16-2019 15:57 - last edited on ‎10-17-2019 08:15 by Fitbit Moderator

‎10-16-2019 15:57 - last edited on ‎10-17-2019 08:15 by Fitbit Moderator

I see that the moderators have locked down the thread I joined yesterday about Ionic issues after firmware update. They no longer are allowing any other replies.

 

Screen Shot 2019-10-16 at 3.53.57 PM.png

 

Classy move, Fitbit, real classy.

 

Moderator edit: Subject for clarity.

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1 REPLY 1

‎10-17-2019 08:28

‎10-17-2019 08:28

Hello @Docmphd, good to see you here in the Community again. 

 

Please note that Fitbit is not silencing the customers regarding this situation. The last moderator informed that these inquiries will be reviewed by support. Support will give customers a proper resolution. There is no room for discussion about this. 

 

I was informed that you have a case with support already. I suggest you continue contacting them, so that they can provide you with a resolution. 

 

If you have any other questions, please contact us back. Regards. 

 

RodrigoM | Community Moderator, Fitbit

RodrigoM | Community Moderator, Fitbit

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