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Ionic Keeps Rebooting

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‎02-25-2019 10:26

‎02-25-2019 10:26

Every week, at least a couple of times for no reason my Ionic will reboot within 2 minutes of starting to clock my workout? I select the exercise, hit start and within a minute or two it will go to the start up screen requiring me to reselect the exercise and start again. Could it be an update? And if so is there a way to select the time for an update?

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‎02-26-2019 15:14

‎02-26-2019 15:14

A warm welcome to the Community @StevenG259! I appreciate the details that you've mentioned. It's pretty weird that your watch is rebooting itself within 2 minutes of starting to clock your workout. 

 

I would like you to restart your Ionic and then continue monitoring it. You can double check that you have the latest firmware version, which should be 27.33.1.30. 

 

I'll be around if you need further assistance. 

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