help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic keeps rebooting!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2019 15:10

‎02-25-2019 15:10

My Ionic keeps shutting down and rebooting. First time it happened was at mile 9 of my 1/2 marathon...needless to say I was not very pleased. It’s happened 2xs since then, today it was stuck on the Fitbit logo reboot screen all day, I finally got it to restart but I have absolutely zero activity logged today. Each time the battery was plenty charged. I’m getting annoyed. 

Best Answer
0 Votes
1 REPLY 1

‎02-26-2019 16:04

‎02-26-2019 16:04

It's great to have you on the Community @Cmuringer. Thanks for the details that you've mentioned and the troubleshooting performed. 

 

I have created a case on your behalf with my team, they will continue assisting you on this matter. 

 

Hope this helps. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes