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Ionic - Music Skipping

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‎11-24-2018 09:14 - last edited on ‎11-25-2018 09:02 by Moderator Alum

‎11-24-2018 09:14 - last edited on ‎11-25-2018 09:02 by Moderator Alum

Just bought a Ionic to run with without having to carry my phone. Synced my Dezeer music (after having to mess with that for an hour). Paired my headphones and my music skips.  Not the headphones (they work great on all my other devices) its the watch.  Some people having same issues and saw that it didn't get a solution.  Tried powering off Ionic , resetting Bluetooth, etc.  Nothing.  Very, very, very,very and disappointed and angry.

 

Moderator Edit: Updated Subject for Clarity

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‎11-25-2018 09:01

‎11-25-2018 09:01

@Fictus75 Welcome to the Fitbit forums! Thanks for posting the situation you are having with Ionic skipping music. Thanks for trying those steps in order to sort this out.

 

Do you have any other Bluetooth devices nearby that could be interfering with the signal? Turn off Bluetooth from any other devices.

 

Also, please try un pairing the headphones, restarting Ionic, and pairing them back on. That has helped other users in the past.

 

Additionally, you could try switching the Ionic to the other wrist and check if the same keeps happening. 

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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