11-24-2018
09:14
- last edited on
11-25-2018
09:02
by
SantiR
11-24-2018
09:14
- last edited on
11-25-2018
09:02
by
SantiR
Just bought a Ionic to run with without having to carry my phone. Synced my Dezeer music (after having to mess with that for an hour). Paired my headphones and my music skips. Not the headphones (they work great on all my other devices) its the watch. Some people having same issues and saw that it didn't get a solution. Tried powering off Ionic , resetting Bluetooth, etc. Nothing. Very, very, very,very and disappointed and angry.
Moderator Edit: Updated Subject for Clarity
Best Answer
11-25-2018
09:01
- last edited on
11-13-2025
06:41
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-25-2018
09:01
- last edited on
11-13-2025
06:41
by
MarreFitbit
@Fictus75 Welcome to the Fitbit forums! Thanks for posting the situation you are having with Ionic skipping music. Thanks for trying those steps in order to sort this out.
Do you have any other Bluetooth devices nearby that could be interfering with the signal? Turn off Bluetooth from any other devices.
Also, please try un pairing the headphones, restarting Ionic, and pairing them back on. That has helped other users in the past.
Additionally, you could try switching the Ionic to the other wrist and check if the same keeps happening.
Hope this helps. Keep me posted! ![]()
Best Answer