Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Not Tracking Sleep Stages

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi

Since Saterday moring (3-november-2018,  CET timezone ) I only get simple sleep stages.

This is new.  Till now for almost a year this only happend one or twice for a single day.

So my guess is something is wrong.

I only found old topics and no real solutions in this forum, hence I started a new topic.

hope this can be solved.

Theo.

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
3 REPLIES 3

Let's start by looking at the reason your app tells you for the simple sleep. Tap on the offending sleep record and look below the sleep chart. 

Best Answer
0 Votes
The days that it did not work it says : no consistent heartbeat.
All conditions to prevent this are met.
As I said i have changed nothing, and than suddenly 3 days in a row.

As of today it miraculously recovered. Again I have changed nothing.

will see for the net days.
Best Answer
0 Votes

@Saltheo1 I hope you're doing well! Thanks for sharing the experience you have had with Ionic not tracking sleep stages. I'm glad to read that it suddenly started to track them again for you.

 

How has it tracked the sleep stages these past days? Check this article about sleep stages for more details about some other reasons why sleep stages won't show.

 

@Rich_Laue Thanks for sharing your help on this thread!

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

Best Answer
0 Votes