06-09-2020 14:58
06-09-2020 14:58
Running everyday in the same park. GPS doesn't connect so the distance is not accurate. I've tried to edit it, but every time I change the distance, the details quickly revert to the recorded data.
any idea why the edit goes back to original data in 1-2 seconds ?
06-13-2020 15:48
06-13-2020 15:48
@Allan_skKTS A warm welcome to the Community. Thanks for getting in touch about this.
Since you mentioned that you've been experiencing issues with GPS, please try this troubleshooting:
- Make sure that your device is charged to at least 80%.
- Confirm that your device is syncing with the Fitbit app. The more you sync your device, the faster your device can connect to GPS.
- Make sure that you have a clear view of the sky when you start the exercise. Environmental factors, including tall buildings, dense forest, steep hills, and even thick cloud cover, can interfere with your device’s ability to connect to GPS satellites. If the signal is blocked—either because you're indoors, underground, or due to another reason—GPS won't work
- Avoid trying to start an exercise with GPS several times in a row, which can prevent your device from connecting to GPS.
Currently it's not possible to edit activities that have been tracked and synced to your account. However, you may want to delete that activity and manually log another one instead.
I'll be around if you have any additional questions.
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