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Ionic Overheat Symbol on Display

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‎02-14-2019 19:41 - last edited on ‎02-15-2019 10:16 by Moderator Alum

‎02-14-2019 19:41 - last edited on ‎02-15-2019 10:16 by Moderator Alum

Tonight I went to put on my ionic and it has a overheat symbol, it isn’t responding. If I had been working out or in a hot space I’d believe it, but it was sitting on my night stand in an air conditioned space, while I showered. I’ve set it off to the side hoping it cools ( even though)  couldn’t have been hot. Has anyone else experienced this and have suggestions ? I didn’t want to put it in the fridge o anything extreme . 

 

Moderator Edit: Updated Subject for Clarity

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‎02-15-2019 10:11

‎02-15-2019 10:11

@jenefur Welcome to the Fitbit forums! Thanks for taking the time to share the experience you have had with Ionic. Thanks for sharing all of those details to determine what type of issue is this.

 

I went ahead and contacted you via PM. Please keep an eye on your Community inbox for next steps.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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