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Ionic Recall Refund query

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‎10-03-2024 20:20 - last edited on ‎10-09-2024 15:04 by Fitbit Moderator

‎10-03-2024 20:20 - last edited on ‎10-09-2024 15:04 by Fitbit Moderator

I sent back my recalled ionic in June 2024, I have not received the refund. How can I follow up? I have the email with the case #. 

 

Moderator Edit: Clarified subject.

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‎10-09-2024 13:07 - edited ‎10-09-2024 15:03

‎10-09-2024 13:07 - edited ‎10-09-2024 15:03

Welcome to the Fitbit Community, @CarissaRhea. Thanks for contacting us regarding your Fitbit Ionic refund and  for letting us know that you have the email with the case number.

I sent you a PM in order to continue assisting you. 

We look forward to get you back on  track. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎10-09-2024 13:07 - edited ‎10-09-2024 15:03

‎10-09-2024 13:07 - edited ‎10-09-2024 15:03

Welcome to the Fitbit Community, @CarissaRhea. Thanks for contacting us regarding your Fitbit Ionic refund and  for letting us know that you have the email with the case number.

I sent you a PM in order to continue assisting you. 

We look forward to get you back on  track. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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