I followed the steps for the Ionic recall and set my Ionic in back in January. I still have yet to receive a refund. Please assist. I have my claim number.
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Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community, @IonicRecall2026. I'm sorry to hear that you haven't received your Ionic refund. Thank you for letting us know that you have your claim number. I'll be happy to assist.
Please check your inbox since I sent you a message.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Community, @IonicRecall2026. I'm sorry to hear that you haven't received your Ionic refund. Thank you for letting us know that you have your claim number. I'll be happy to assist.
Please check your inbox since I sent you a message.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.
Best Answer