help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Replacement Adidas Edition Green Screen After Update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2018 14:56 - last edited on ‎07-25-2018 17:02 by Moderator Alum

‎07-23-2018 14:56 - last edited on ‎07-25-2018 17:02 by Moderator Alum

Got my replacement and did the Update and my screen is green with no activity or actions.  I need help.

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-24-2018 04:36

‎07-24-2018 04:36

Hi

 

Feel free to restart your device if not already done: How do I restart my Fitbit Device?
Best Answer
0 Votes

‎07-25-2018 17:01 - last edited on ‎11-14-2025 09:09 by Fitbit Moderator

‎07-25-2018 17:01 - last edited on ‎11-14-2025 09:09 by Fitbit Moderator

@candygurl002 I hope you're doing well! Thanks for reporting the situation you are experiencing with your replacement Ionic.

I went ahead and contacted you via PM. Please keep an eye on your Community inbox.

@SunsetRunner Thanks for your help on this thread.

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes