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Ionic Silent Alarm Too Short

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‎07-24-2018 17:13 - last edited on ‎07-25-2018 16:31 by Moderator Alum

‎07-24-2018 17:13 - last edited on ‎07-25-2018 16:31 by Moderator Alum

I’d really, really like to know why Fitbit had to put such a short and useless vibration on their Ionic watch. I’ve happily used the silent alarm on Flex, Flex 2, Charge & Charge 2. They all woke me - but the Ionic doesn’t even come close. Yes, I have it set on strong vibration.  Ive had to go back to sleeping with my Flex 2 - which is a pain. Thinking about just using a Garmin.  I’ve been looking for a quick feedback button so I can pass on my thoughts to Fitbit, but this doesn’t seem simple. Finally found a way where I can email them - but at the  step where I am supposed to select a topic, it endlessly spins .... anyone have a link to a contact or feedback button that works?  

 

Thank you

 

Moderator Edit: Updated Subject for Clarity

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‎07-24-2018 18:00 - edited ‎07-24-2018 18:01

‎07-24-2018 18:00 - edited ‎07-24-2018 18:01

There is a similar suggestion over on the feature suggestions board. You can add your vote to that feature or create a new suggestion if you feel it doesn't match what you're after. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎07-24-2018 19:16

In response to N8teGee

‎07-24-2018 19:16

Thanks Nathan

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‎07-25-2018 16:30 - last edited on ‎11-14-2025 09:09 by Fitbit Moderator

In response to Robyn-TWR

‎07-25-2018 16:30 - last edited on ‎11-14-2025 09:09 by Fitbit Moderator

@Robyn-TWR Welcome to the Fitbit Community! Thanks for sharing your feedback regarding Ionic's silent alarms vibration. 

The best channel to share your thoughts about this feature is the Feature Suggestions Board just as @N8teGee recommended. 

As you can see the idea that relates to your feedback is categorized as "Under Consideration" so there is a chance for this to happen in the future. Please cast a vote for this idea and leave a comment with your feedback too.

See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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