help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2018 11:09

‎09-03-2018 11:09

 My Ionic screen has gone off and won't come on when I press any of the buttons, help!

Best Answer
0 Votes
3 REPLIES 3

‎09-03-2018 11:19

‎09-03-2018 11:19

Press and hold the left and right bottom buttons until the screen flashes...

Did it flash?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes

‎09-03-2018 11:24

In response to wmchapman

‎09-03-2018 11:24

Yes that's worked, thank you 

Best Answer

‎09-03-2018 11:27

In response to allw

‎09-03-2018 11:27

Outstanding. You are now the expert with confused Ionics @allw, pass it on 🙂

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes