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Ionic SpO2 clock face not showing saturation count

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‎05-13-2021 03:54 - last edited on ‎05-17-2021 18:23 by

‎05-13-2021 03:54 - last edited on ‎05-17-2021 18:23 by

Hi All ! i have downloaded my spO2 clock face; i am wearing it all the time including sleep time also. but the clock face is unable to count saturation points and not showing the SPO2 results. 

 

can any one help please !

 

 

Moderator edit: subject for clarity 

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‎05-17-2021 18:22

‎05-17-2021 18:22

Welcome to the Fitbit Community, @ganesh_hsharma.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this and that they were able to assist you. Thank you for your time and efforts. For more information about the Fitbit SpO2 feature, see How do I track blood oxygen saturation (SpO2) with my Fitbit device?

 

See you around.

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