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Ionic Stopped Recording Sleep

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‎01-14-2019 11:59

‎01-14-2019 11:59

Reset it twice, no change.  Do I have to do a complete factory reset??

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‎01-15-2019 06:36

‎01-15-2019 06:36

@SunsetRunner Welcome to the Fitbit Community! Thanks for taking the time to share the experience you are currently having with sleep. Thanks for restarting your watch in order to sort this out.

 

Since when are you experiencing this? 

 

Have you tried changing the sleep sensitivity settings? This could help you out to reset this feature. Find instruction on how to do this at the bottom of this article.

 

If that doesn't work; please factory reset your watch.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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