help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic addidas edition not synchronizing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2019 22:27

‎01-24-2019 22:27

I tried to synchronize several times but it didn't work. I shutdown the watch and put in again and closed the Bluetooth and putted on again from the mobile but still not connecting

Best Answer
0 Votes
1 REPLY 1

‎01-25-2019 12:42

‎01-25-2019 12:42

@Medmoonlight Welcome to the Fitbit forums! Thanks for taking the time to post the situation you are experiencing while syncing your Fitbit Ionic Adidas Edition. Thanks for trying those steps in order to sort this out.

 

Please make sure you are using a compatible device. Then, please try these syncing troubleshooting steps in order to sort this out. This has helped other users in the past.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes