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Ionic batt use while "shutdown"

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‎03-03-2020 04:55

‎03-03-2020 04:55

I tried something new yesterday to try and leave the house with a full battery:  I charged it to 100%, and then "Shut it down" (about, shutdown).  That was about 6pm yesterday. 

 

This morning, about 7am, I turned it back on, and ...  the battery was at 62% ?????

 

So, "shutdown" isn't really a shutdown?  Will it use less power in shutdown than just sitting on the charger?  Will it charge faster while "in shutdown"?  What exactly IS this "shutdown" state???

 

Thanks!

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‎03-04-2020 09:39

‎03-04-2020 09:39

@AnonymousSquirr It's nice to see you on the Community. I appreciate the details mentioned. 

 

I'll be happy to clarify your inquiry about shutdown option in your Ionic. When you shutdown your Ionic, it shouldn't drain the battery, it should turn off completely. However, our team is investigating the cause of this, thanks for your report. 

 

I'll be around if you have any additional questions. 

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