03-03-2020 09:25
03-03-2020 09:25
Hello - when I tried to set my exercise ap this morning at OT, it would not open? Anyone have this issue? Any solutions, I sent email to support but want to see if this community has an answer.
Best Answer
03-04-2020
09:43
- last edited on
12-11-2025
08:05
by
MarreFitbit
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03-04-2020
09:43
- last edited on
12-11-2025
08:05
by
MarreFitbit
@EDressler Welcome to the Community. Thanks for the details mentioned and for letting me know that you've contacted our Support team.
It's pretty weird that you're unable to track workout. Since, you mentioned you already contacted our Support team, I would like you to continue the communication through email, this to avoid any duplicate troubleshooting.
I'll be around if you have any additional questions.
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