help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic battery does not charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2020 14:18 - last edited on ‎08-16-2020 16:46 by Fitbit Moderator

‎08-16-2020 14:18 - last edited on ‎08-16-2020 16:46 by Fitbit Moderator

My ionic does not charge. I connected to the power for more than 2 hours but the battery level is still 0%. I swtched off the device and stitched on again but nothing have happened. What should I do?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎08-16-2020 17:57

‎08-16-2020 17:57

Hi @valterferrarini,

Many previous threads on this issue.

Please peruse through the site.

Nothing new to add - so have a read of all the previous posted information.

Best Answer
0 Votes

‎08-17-2020 10:50

‎08-17-2020 10:50

Ironic battery not charging at all. No display in spite of charging for longer time.

Best Answer
0 Votes