Ionic battery life not lasting

[SunsetRunner]

I have a Fitbit Ionic for a little over a year. This week the fully charged battery started running out in only a few hours. I checked the message boards and followed the suggestion to clean sensors and restart. It didn’t help. I did a support chat and followed the directions given. Battery was fully drained in 6 hours while I was sleeping. I followed up from there and spoke to tech support on the phone. I was told that since my warranty expired (purchased end of May 2019, now early October 2020), all they can do is give me 35% off on the purchase of a new product. Why would I ever want to purchase another inferior Fitbit product from a company that does not honor their commitment to customers. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @SunsetRunner , welcome to the Community Forums! 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services. Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

Let me know if you have any additional questions, I'll be around.

[SunsetRunner]

Ricardo,
I have had an online chat, a phone call and two follow up emails regarding
my case. I followed EVERY SUGGESTION. Fitbit has only offered a 35%
discount on the purchase of a new Fitbit product for an already expensive
item that is only FOUR MONTHS OUT OF WARRANTY. This is an unacceptable
solution. I will be sure to write appropriate reviews on Fitbit’s
unacceptable customer service if not resolved.
Thank you.