Ionic battery not charging

[Mickey22]

I tried all the suggestions in the posts. My battery went from lasting 5 plus days to not even lasting a day. I didn’t even use GPS today. So my second Fitbit is now junk since I have had it close to a year?

might need to find a new fitness watch’

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

Welcome to the Community @Mickey22. Sorry for the delayed reply. 

Thanks for the details mentioned and the troubleshooting tried. I appreciate the research done prior posting. Since, it's been some days and you tried the procedures recommended in the Forums, could you confirm that you're still having battery issues with your Ionic? 

I'll be around if you need further assistance. 

[Mickey22]

Yes I am. This is my second fit bit that has had battery issues. Very disappointed! I’m doing my first triathalon this weekend and won’t have my fit bit. Hoping if I charge it in the morning it will last for the race.

Michelle

Sent from my iPhone

[SilviaFitbit]

Thanks for getting back @Mickey22. I appreciate that you confirmed you're still having issues with your watch. 

In this case, I've shared your post with our Support team and they will continue assisting you. 

Hope your Fitbit can hold its battery. I'll be around if you need further assistance.