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Ionic battery not lasting

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‎08-30-2019 13:19 - last edited on ‎08-31-2019 16:09 by Fitbit Moderator

‎08-30-2019 13:19 - last edited on ‎08-31-2019 16:09 by Fitbit Moderator

Help.

I love the look and feel of my ionic but the  battery life is awful.  Have tried contacting customer support with no joy and am just very frustrated 

 

Moderator edit: Updated subject for clarity 

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‎08-31-2019 16:11

‎08-31-2019 16:11

A warm welcome to the Community @CMa21. Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry to hear that you're experiencing this with your watch. I've shared your post with our Support team and they've mentioned you already have a case that they are following up with you, please continue the communication through email. 

 

I'll be around if you need further assistance. 

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