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Ionic blinking logo

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My iconic decided yet again to stop working but this time it continually blinks the Fitbit logo. I've tried to reset it & nothing happens. Is this fixable?

 

Moderator edit: Updated subject for clarity

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@JayJ123 Welcome to the Community. Thanks for letting me know what you're experiencing with your Ionic. 

 

I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they've mentioned you already have a case created with them, please continue the communication through email. Due to recent events affecting our operations, we may need more than 7 business days to respond. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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