help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic bricked

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-15-2019 00:20 - edited ‎07-15-2019 00:21

‎07-15-2019 00:20 - edited ‎07-15-2019 00:21

20190715_000253.jpgScreen flashed for 35 minutes, did factory reset, went black for 30 minutes, with green lights flashing, now this screen attached in the picture. 

Best Answer
0 Votes
1 REPLY 1

‎07-16-2019 09:42 - edited ‎07-16-2019 09:43

‎07-16-2019 09:42 - edited ‎07-16-2019 09:43

Welcome back @Sccrkeepr. Thanks for the details mentioned and the screenshot attached. 

 

I appreciate the troubleshooting tried. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue the communication through email. They will provide you with options based in the Fitbit Warranty. 

 

I'll be around if you need further assistance. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes