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Ionic buttons not working

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‎08-24-2020 11:55 - last edited on ‎08-24-2020 20:14 by Fitbit Moderator

‎08-24-2020 11:55 - last edited on ‎08-24-2020 20:14 by Fitbit Moderator

All 3 buttons have stopped working, the touch screen still working and a reset doesn’t solve the problem 

 

Moderator Edit: Clarified subject

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‎08-24-2020 20:13

‎08-24-2020 20:13

Hi @Deon1234, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying our restart process before posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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