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Ionic clock face stopped working

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‎12-30-2020 11:49 - last edited on ‎12-30-2020 15:22 by

‎12-30-2020 11:49 - last edited on ‎12-30-2020 15:22 by

My clock face stopped working on December 30 2020 and does not sync, Why??

 

 

 

Moderator edit: subject for clarity 

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‎01-01-2021 11:31

‎01-01-2021 11:31

Welcome to the Fitbit Community, @DonatePhilbert.

 

Thank you for sharing the issues you’re experiencing with your watch. If you continue having difficulties, I recommend doing the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

‎01-01-2021 11:31

‎01-01-2021 11:31

Welcome to the Fitbit Community, @DonatePhilbert.

 

Thank you for sharing the issues you’re experiencing with your watch. If you continue having difficulties, I recommend doing the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-01-2021 12:15 - last edited on ‎01-01-2021 17:03 by

In response to LiliyaFitbit

‎01-01-2021 12:15 - last edited on ‎01-01-2021 17:03 by

Thank you so much for your response.

The ionic Fitbit watch is working fine now.

Sincerely

 

Moderator edit: personal info removed

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‎01-01-2021 17:04

In response to DonatePhilbert

‎01-01-2021 17:04

Thank you for your reply, @DonatePhilbert.

 

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

 

Keep on visiting the forums. Happy stepping!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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