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Ionic counting steps during sleep

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‎11-20-2017 17:33

‎11-20-2017 17:33

I have the Ionic and for the last 2 days I have recorded a lot of steps while sleeping, last night it was around 3800 but only 0.6 of a km travelled, I have checked the step log and it shows the steps logged between 7-45 and 8-45 am while I was sound asleep. The sleep tracker is showing I slept well so I don’t know why the step count is so high. I have shut the tracker down and restarted and also have it set to dominate wrist

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5 REPLIES 5

‎11-20-2017 17:46

‎11-20-2017 17:46

It is common with a lot of trackers to take steps during sleep, but to take THAT many steps is unusual.  Have you tried restarting it?  Hold down the left and bottom right buttons for about 10 seconds and release.  The Fitbit logo should appear, signifying a successful restart.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎11-20-2017 19:09

In response to DramaQueenDiva

‎11-20-2017 19:09

Thank you Diva, it is strange and last night was the second time it did it so I did the restart before bed last night and it still recorded steps 😟

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‎11-21-2017 00:34

In response to graker

‎11-21-2017 00:34

Now you know you’re a Sleepwalker!! 😜

Enderman
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‎11-21-2017 01:05

‎11-21-2017 01:05

Strange. Let me know how it goes.

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‎11-21-2017 01:07

In response to RealSting

‎11-21-2017 01:07

Yeah 🙂

Fitbit Ionic , Huawei P20 PRO (.131 FW) Samsung Galaxy Tab S2 V2 (droid 8).
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