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Ionic crashing during exercise

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‎06-07-2019 03:28 - last edited on ‎06-08-2019 15:33 by Fitbit Moderator

‎06-07-2019 03:28 - last edited on ‎06-08-2019 15:33 by Fitbit Moderator

Very unreliable. I have to take my phone with me so I am backed up.  Why does this happen?

 

Moderator edit: Updated subject for clarity 

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‎06-08-2019 15:37

‎06-08-2019 15:37

A warm welcome to the Community @SvenjaJoe. Thanks for the details mentioned. 

 

Sorry to hear that this is happening to you. If this is crashing in the middle of the exercise, you can manually log the activity. 

 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

Let me know if you have any other questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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