Ionic dead, won't charge.

[Scottys1980]

Hi

Watch would not sync with phone, so uninstalled and reset, now it won't turn on or charge, done all the steps, brought new charger, not even showing charge or the 0 cc barge symbol, a new field test is out today which I would like to join as before.

Help please 😁

[SilviaFitbit]

@Scottys1980 Welcome to the Community. Sorry for the delayed reply. 

Thanks for getting in touch about your Ionic not charging or turning on. 

I've shared your post with our Support team and they've mentioned you already have a resolved case with them. 

Don't hesitate to get back if you have any additional questions. 

[Scottys1980]

Hi

Thanks for the reply it has all been sorted and new Ionic being sent out.

Thanks for the great customer service.

BR
Scott