01-07-2019 13:06
01-07-2019 13:06
I have had the ionic for about a year now and it has worked perfectly. I charged my watch last night to well over 75% and when i looked down today it was totally dead and wouldn't turn back on. I tried to place on the charger and it will not charge at all. I tried to do the manual restart per the instructions and nothing. This thing is totally dead. I cleaned the contacts on both the watch as well as the charger and this didn't help either. I would love any other possible suggestions on what might be wrong or any next steps.
01-07-2019 13:07
01-07-2019 13:07
I would contact fitbit support ASAP.