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Ionic dead

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I have had the ionic for about a year now and it has worked perfectly.  I charged my watch last night to well over 75% and when i looked down today it was totally dead and wouldn't turn back on.  I tried to place on the charger and it will not charge at all. I tried to do the manual restart per the instructions and nothing.  This thing is totally dead.  I cleaned the contacts on both the watch as well as the charger and this didn't help either.  I would love any other possible suggestions on what might be wrong or any next steps.

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I would contact fitbit support ASAP.

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