07-21-2020 20:48 - last edited on 07-24-2020 17:30 by SilviaFitbit
07-21-2020 20:48 - last edited on 07-24-2020 17:30 by SilviaFitbit
Yesterday night I completed 24k steps and then at 12 it didn't went to count 0 ,
In the morning I can see 27k steps although I didn't walk any.
Please help me with this kind of sync issue .
Moderator Edit: Clarified subject
07-24-2020 17:29
07-24-2020 17:29
@PriyaJ A warm welcome to the Community. Thanks for getting in touch about this.
Based in what you mentioned, it seems like your Ionic didn't reset at midnight and that's why you're seeing the same steps from yesterday. You can’t delete steps and floors; instead, log a non-step-based activity such as driving to override the steps or floors:
tap the + icon > Log or Log Previous.
I'll be around if you have any additional questions.
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