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Ionic died after reset

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‎01-24-2022 06:35

‎01-24-2022 06:35

Ionic would not sync. Reset and now won't turn on, tried everything. Had full battery when reset. Was replaced last January under warranty. Now they want to give me 30% off a new device. Why would I buy another Fitbit if they only last 1 year. Very disappointed because I was happy with their service before they were purchased. Customer since Fitbit One in 2012. Currently own 2 other Fitbits, Ionic and Sense which will be my last.

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‎01-24-2022 15:20

‎01-24-2022 15:20

Welcome to the Fitbit Community, @SunsetRunner.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for the information provided and for being a Fitbit user for so long.

 

I would like to mention that many users have been wearing their Fitbit Watches for several years without any issues. 

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated. If you want to check the Fitbit Warranty, please visit this site.

 

Have a nice day.

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