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Ionic won't turn on

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‎01-23-2022 18:16 - last edited on ‎01-24-2022 14:40 by Fitbit Moderator

‎01-23-2022 18:16 - last edited on ‎01-24-2022 14:40 by Fitbit Moderator

Battery won't take a charge( I charged it for about 2 hours) I pushed the left button and right lower button for over 10 secs.  still did not work. 

 

Moderator edit: all-caps

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‎01-24-2022 14:40

‎01-24-2022 14:40

Welcome to the Fitbit Community, @cnicolasjr.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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