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Ionic dies after 6 hours

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Good day. I got the Ionic in January and it was working fine up until last week. It died after about 4 days of continuous use and i did not charge it or about a week. When next i charged it i realized the battery drained fairly quickly...much faster than it used to. It only lasted about 6 hours from a full charge. 

I restarted the watch a few times and that did not help. I did a factory reset that some of the forum users suggested and still the same problem.

Is there anything else i can try or should i just send it in to have it replaced/repaired? I think it is still under the one year warranty.  Please let me know.

 

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@MGRFIT Have a look trough these tips on getting the most out of your battery. If you still experience issues with your Ionic's battery then I would say you need to contact Customer Support so they can assist you further. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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@Tony.r Thanks much. I tried all of these already but still same issue. I guess i will have to contact customer support.

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@MGRFIT yes thats the way forward, customer support will be able to assist you further. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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