11-23-2018 22:40
11-23-2018 22:40
Good day. I got the Ionic in January and it was working fine up until last week. It died after about 4 days of continuous use and i did not charge it or about a week. When next i charged it i realized the battery drained fairly quickly...much faster than it used to. It only lasted about 6 hours from a full charge.
I restarted the watch a few times and that did not help. I did a factory reset that some of the forum users suggested and still the same problem.
Is there anything else i can try or should i just send it in to have it replaced/repaired? I think it is still under the one year warranty. Please let me know.
11-23-2018 23:50
11-23-2018 23:50
@MGRFIT Have a look trough these tips on getting the most out of your battery. If you still experience issues with your Ionic's battery then I would say you need to contact Customer Support so they can assist you further.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10
11-24-2018 04:19
11-24-2018 04:19
@Tony.r Thanks much. I tried all of these already but still same issue. I guess i will have to contact customer support.
11-24-2018 04:43 - edited 11-24-2018 07:31
11-24-2018 04:43 - edited 11-24-2018 07:31
@MGRFIT yes thats the way forward, customer support will be able to assist you further.
Tony | UK
Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10