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Ionic dim display

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‎10-21-2020 08:17 - last edited on ‎10-21-2020 18:15 by Fitbit Moderator

‎10-21-2020 08:17 - last edited on ‎10-21-2020 18:15 by Fitbit Moderator

The screen does not light up enough to read it.  

 

Moderator Edit: Clarified subject

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‎10-21-2020 18:14 - last edited on ‎08-25-2025 08:38 by Fitbit Moderator

‎10-21-2020 18:14 - last edited on ‎08-25-2025 08:38 by Fitbit Moderator

Hi @DonDK, welcome to the Community Forums!

Thanks for bringing this to our attention. To fix the display issue of your Ionic, please try our restart process and let me know if the issue persists:

  1. For Fitbit Ionic, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

I'll be here if further assistance is needed. 

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‎10-23-2020 17:27

‎10-23-2020 17:27

Had the same thing happen to me today. Screen dimmed but also seems to be some shift in the colors too

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