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Ionic display issues

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‎08-12-2020 12:00 - last edited on ‎08-13-2020 12:49 by Fitbit Moderator

‎08-12-2020 12:00 - last edited on ‎08-13-2020 12:49 by Fitbit Moderator

Issue started this morning.  Without touching the watch face, the coach function randomly appears on the watch face.  The only way to leave the coach function is to restart the watch. Also, when scrolling on the watch to view flights, calories, etc...I can't return back to the clock function without restarting.  Anyone else having these issues?

 

Moderator Edit: Clarified subject

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‎08-13-2020 12:52

‎08-13-2020 12:52

@SunsetRunner Welcome back to the Fitbit Community. Thanks for the detailed information shared. 

 

Since, you've tried the recommended troubleshooting for this type of issue but you're still experiencing the same. I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

 

I'll be around if you have any additional questions. 

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