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Ionic is dead

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‎08-12-2020 13:33

‎08-12-2020 13:33

My ionic was full charged this morning. It died during the morning and I can not get any sign of life out of it. When I connect the charger it does nothing and nothing is on the screen. I have tried several chargers and a pc for over an hour on each. I have also tried to hold down all three button for a couple of minutes but still no life.

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‎08-13-2020 13:16

‎08-13-2020 13:16

@chris_1981 Welcome back to the Community. Thanks for the troubleshooting tried prior to posting. 

 

I appreciate the detailed information mentioned. Since you've tried the recommended troubleshooting and your Ionic is still not showing any sign of life, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

 

I'll be around if you have any additional questions. 

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