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Ionic display not working

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‎07-12-2019 12:58

‎07-12-2019 12:58

Over the last day, I have experienced serious issues with my Ionic display. The screen initially just started flickering, but now goes very dim and doesn't have good resolution. I have restarted it, I have changed the clock face, I have fully charged it, shut it down several times. Sometimes when it is off and comes back on, it is sort of ok and I can read the screen. Other times, it is so dim or white that I cannot read the screen. The touch screen functionality is not affected.

 

Thanks, Jessica

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‎07-13-2019 15:19

‎07-13-2019 15:19

Welcome to the Community @Jeskah333. Thanks for the details you've shared and the troubleshooting performed. 

 

Since, you've tried the recommended troubleshooting such as restarting it and fully charging it but it's not working. I've shared your post with our Support team, they will continue assisting you through email. 

 

I'll be around if you need further assistance. 

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