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Ionic display not working

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‎07-30-2019 12:30 - last edited on ‎07-31-2019 07:05 by Fitbit Moderator

‎07-30-2019 12:30 - last edited on ‎07-31-2019 07:05 by Fitbit Moderator

My ionic display stops working. It’s black now. Battery charge was half and right now it doesn’t responding at all...

please help

I tryed to restart

 

Moderator edit: Updated subject for clarity 

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‎07-31-2019 07:13

‎07-31-2019 07:13

A warm welcome to the Community @jverhaegen. Thanks for the details mentioned and the troubleshooting tried. 

 

I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email. 

 

I'll be around if you need further assistance. 

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