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Ionic displaying the Fitbit Icon and Random Words on Screen

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‎07-07-2021 05:28 - last edited on ‎07-08-2021 11:30 by Fitbit Moderator

‎07-07-2021 05:28 - last edited on ‎07-08-2021 11:30 by Fitbit Moderator

Recently my Icon has stated playing up. The screen has the Logo on and it says i need to set up my app which i have had for ages.

 

No flashing lights on the back and have tried holding all 3 buttons down 

 

Moderator Edit: Clarified subject

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‎07-08-2021 11:32

‎07-08-2021 11:32

@Sully1976 Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I moved your post to this board, in an effort to keep the forums organized.

 

I appreciate the restart performed prior to posting. I was able to see that you have a case with our Support team, please continue the communication with them, this to avoid any confusion. 

 

See you around. 

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